I'll start with..
> Re: PlayStation Support Centre
> Dear David,
> Thank you for your recent email.
> In regards to the Casino Royale Blu-Ray movie offer we do advise that this
> promotion has now ended. The offer was open for the first 20000
> registered Network Accounts. It was clearly stated that the promotion was
> available for a limited time. All eligible customers would have received
> a confirmation email. We do advise that if the address details were
> entered incorrectly at the time of registration then we are not able to
> rectify this.
> As a registered member of the PlayStation Network you are able to download
> items from the PlayStation store. We do apologise for the inconvenience.
> PlayStation Support Centre
That's the e-mail I got just a few minutes ago from Sony, after about six or so e-mails bouncing back and forth on the topic. I feel like I've had the run around while attempting to get something thats rightfully mine. Here's a brief part of my argument I told Sony:
> I have watched posts on the forums such as "I registered my PS3 in late June and received Casino Royale the other day
" and "I was surprised to come home and find a second Casino Royale in the mail, now I have two!
Still however, they have rejected my dispute in asking for a copy of the blu ray. Where's the customer service? I've had my console almost since launch and I've watched other people purchase their console, register, and then get the blu-ray sent to them... It just doesn't make any sense!
Anyway, just a heads up for people that thought Sony might have been trying to improve on their pathetic customer service since the PS2.
Here's a gif.http://www.thebestpageintheuniverse.net/c.cgi?u=sony_bullshit